Your information. Handled with care.
A straightforward explanation of how this website works and what happens when you contact us.
Contacting AcroTech
You can contact AcroTech IT Solutions Limited by email, telephone, or the website inquiry form. We receive the name, email address, organization, service selection, and message you choose to provide. We use these details to respond to your inquiry and discuss the services you request.
Sending an inquiry
The inquiry form sends your details to our website’s PHP contact service, which forwards the inquiry to our configured business mailbox through an authenticated mail provider. Your email address is used as the reply-to address so our team can respond. The form does not subscribe you to a mailing list or send automatic replies.
Essential form session and abuse prevention
When you interact with the form, the contact service uses an essential session cookie to protect the request and help prevent duplicate submissions. The session is limited to the contact endpoint, is not readable by JavaScript, and is configured as secure on the production HTTPS website.
For abuse prevention, the service stores keyed hashes derived from connection IP addresses and recent request times in private server storage. It also keeps short-lived request identifiers and message digests for duplicate detection; the form’s session and rate-limit storage do not retain your submitted name, email address, or message text. Form tokens expire after 30 minutes. Expired rate-limit entries are removed during subsequent requests; session cleanup depends on the hosting configuration.
Analytics and appearance
This website does not include advertising trackers or analytics scripts. Fonts and website images are hosted with the website. Light or dark appearance follows your system preference without storing an override.
Hosting and email records
The hosting provider may process technical request information, including IP addresses, browser information, and requested pages, to deliver and operate the website. Our email provider processes inquiries delivered to our business mailbox. Hosting logs, email retention, and provider processing depend on the services configured for the website.
External services
If you follow the address link to Google Maps, that service handles your visit under its own privacy practices. Maps is not embedded in this website.
Questions about your information
For privacy questions or requests concerning information you have shared with AcroTech, contact info@acrotechit.com or call +256 774 375 854.